FAQs

We know shopping online can bring up a few questions and we’re here to keep things simple, transparent, and stress-free. Below you’ll find answers to the most common ones. If you don’t see what you’re looking for, just reach out we’re always happy to help.

What products do you offer?

At Smith and Garcia, we focus on timeless men’s trousers designed for comfort, versatility, and effortless style. Each pair is made to feel light, look sharp, and move with you through every season.

Where do you ship?

We currently ship across the United States. Whether you’re in a busy city or a quiet town, we’ve got your delivery covered.

Do you offer free shipping?

Yes all orders ship free. No minimums, no hidden charges. Just place your order, and we’ll handle the rest.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery takes about 4–8 business days, depending on your location. Once your order ships, we’ll send you tracking details so you can follow it every step of the way.

What is your return policy?

We offer 30-day hassle-free returns from the date of delivery. If something doesn’t feel right, send it back in unused condition for a full refund no restocking fees, no stress.

How long does a refund take?

Refunds are processed within 10 business days after we receive and inspect your return. You’ll be notified by email once the refund is completed.

How can I contact customer support?

You can reach us anytime at 📧 support@smithandgarcia.com. Our team responds quickly and with care.

What sizes do you offer?

We provide a range of sizes to fit different builds. Each product page includes detailed sizing info  but if you’re unsure, message us and we’ll help you find your ideal fit.

Do you restock sold-out items?

Some collections are limited, but popular styles are often restocked. Keep an eye on the product page or sign up for restock alerts to stay updated.

Is it safe to shop on your website?
Absolutely. Your privacy and payment security are our top priority. All transactions are SSL-encrypted, and we never store payment details. Shop confidently your information is always protected.

Still have questions? Don’t hesitate to contact us we’re here to make your Smith and Garcia experience smooth, stylish, and worry-free.